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FAQ

Where are your products made?
100% of sheetworld products are made right here in the USA!
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Do you purchase products from different vendors?
No. All products sold at sheetworld are produced by sheetworld.
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What shipping methods does sheetworld use?
Orders ship via USPS Priority or Fedex Ground service. This is based on the destination address and the size / weight of the order.
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How much does shipping cost?
Shipping is currently free for any size order.
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Does sheetworld ship to a PO Box?
Yes. Although, we require all orders to contain a physical street address too, in the event the order needs to ship via Fedex. If you enter a PO Box as the ship to address, just include the physical street address as well.
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Do you offer free shipping?
We are currently offering free shipping on all orders shipped within the continental US.
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What fabrics are your sheets made of?
All of our sheets are made of 100% cotton fabric. We offer 3 different kinds of cotton sheets. Jersey knit, Flannel, & percale (woven).
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What is the TC (thread count) of the sheets?
The percale sheets are made of a 280 TC. The jersey knit, and flannel sheets are not measured by TC, but rather by weight ("GSM" = grams per square meter.) The jersey sheets are made of a 160 gsm fabric, and the flannel sheets are made of a 240 gsm fabric.
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How can I contact sheetworld regarding a question or issue I have?
There are 2 ways to contact us, email & live chat. If live chat is offline, then you can send us an email. We have a very quick response time and very efficient staff answering all questions you may have. If you would like to speak to a rep by phone, you can email us your phone # and the best time to reach you and a rep will contact you. Please be very specific in your email about any question or issue that you have, so that we can look into the matter and reply to you as quickly as possible.
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What's included in a crib sheet set?
A crib sheet set includes 1 fitted sheet, 1 flat sheet, and 1 toddler size pillow case.
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What size pillow case does the 'crib / toddler sheet set' come with?
The crib / toddler sheet set includes a 'toddler' size pillow. It measures 12 x 16 inches.
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How long does it take to process custom orders?
Custom orders generally take only 1 to 2 business days to process and ship, subject to fabric availability.
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What size pillow case does the Youth Bed sheet set come with?
The Youth Bed Sheet Set comes with a standard twin size pillow case. It measures 18 x 26 inches.
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Does a thicker fabric or a higher GSM mean a better quality sheet?
No. The thickness of a fabric does not indicate the quality of the sheet. A cotton flannel sheet is obviously alot thicker than a cotton percale sheet, yet the quality and durability are comparable.
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How are you able to process custom orders so quickly?
Sheetworld is a US based manufacturer. Unlike other companies, we're still proud to announce that 100% of our products are produced in the USA! This doesn't only give us the ability to produce the best quality products, but it also allows us to process orders very quickly.
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Can sheetworld provide me with custom size sheets?
Yes. We have a very large custom department that only produces custom size sheets. We know that there are many parents that either have a vintage cradle that was passed down through the generations or a custom crib that's impossible to find the perfect sheets for. This is why sheetworld offers not only every size standard baby sheet, but any possible custom size sheet as well.
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What about a custom cradle that was built 20 years ago?
No problem. We can custom make sheets for that too. Simply click on 'custom sizes' on the left side menu, and select the measurements of the mattress from the drop down fields. Then fill out the rest of the fields and you can proceed with your custom order using just that 1 custom form.
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Do you sell flat sheets as well as fitted sheets?
Yes. We sell them both.
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Do your fitted sheets have elastic all around the edge or only in the 4 corners?
Our fitted sheets have elastic going around the entire edge of the sheet.
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Are your flat sheets fitted at one end?
No. Our flat sheets are entirely flat. They are finished with a hem at the edge. We have a custom 'Fitted-Flat' option which is fitted on one end and flat on the other.
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What if I need a flat sheet that is fitted just on one end?
No problem. You can find those as well on the same page as you would order the standard flat or fitted sheet. They're called 'Fitted-Flat' Sheets which are sheets fitted on one end and flat on the other.
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Do you make custom designs / patterns too?
No. Our custom department produces only custom 'sizes'. Though, we have a very large selection of colors / patterns to choose from.
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I have a retail store and would like to sell sheetworld products in my store. Does sheetworld sell wholesale?
Yes. Sheetworld manufactures, wholesales, and retails it's products throughout the united states. If you have a retail store and would like to resell sheetworld products, simply fill out a wholesale application by clicking on 'wholesale' within the top links of the page, and then click on 'Signup here'. Include all of your information on the application and let us know which products you're interested in carrying, and we will review it. Once we determine your eligibility, we will send you an email containing a unique user ID & password which will give you access to the wholesale area of our site.
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I run a childrens playgroup and would like to purchase sheets in quantity. Can you provide this?
Yes. We sell to hundreds of nurseries and playgroups throughout the US and can supply you with any quantity you need.
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How long will bulk orders take to process and ship?
We can process big quantity orders just as quickly as small orders, sometimes even faster. Orders will generally take 1-2 business days to process and ship, pending fabric availability. If a sheet or fabric is on backorder and cannot ship within a few days, we will send you an email notifying you.
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I placed an order but I didn't get an email receipt. Why?
After you place an order, an automatic receipt will get emailed to you. If you did not receive an email, then it may have been blocked by your email server and placed in your 'screened email' folder. Please check this folder. If the email is not there, you can send and email to info@sheetworld.com requesting a copy of the email and we will email it to you again.
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Does sheetworld have a catalog that can be mailed to me?
At this time our products are only available online.
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I want to place an order but how do I know that my personal information is secure?
We use the latest SSL technology available to keep your information secure. You can be confident that any information you submit will be transmitted securely.
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I want to place an order but I don't want my email to be shared with a 3rd party.
You can be sure that sheetworld will never share or sell your email address or any of your contact information to any third party.
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